What is this Privacy Policy about?

Your privacy is very important to us.  It is Queenstown Engineering 2009 Limited’s Policy to respect your privacy regarding any and all information we may collect across our website,, and other sites we own and operate. 

Queenstown Engineering does communicate and engage through external social media platforms.  Our Facebook page can be viewed here  Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. Queenstown Engineering 2009 Limited do not collect personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact us through primary communication channels such as telephone or email.

This Privacy Policy describes how we collect, use and manage your personal information. We collect the personal information we need to provide our services, work with our customers and conduct our business operations. 

What is your personal information?

“Personal Information” is a term defined in the New Zealand Privacy Act 2020.  In general terms, it is any information that can be used to personally identify you.    If the information we collect personally identifies you, or you are reasonably identifiable from it, the information will be considered personal information.

What kind of personal information do we collect and hold?

The personal information that we may collect, and hold includes the following:

  • Name, address and contact details (such as telephone numbers and email addresses);

  • Date of birth;

  • Government related identifiers (such as GST number and driver’s licence information);

  • Billing information;

  • Details of the products and services provided to you by us; and

  • Other personal information you voluntarily provide to us during the course of interacting with us.

How do we collect your personal information?

We usually collect personal information directly from you unless it is unreasonable or impracticable to do so or unless otherwise expressly authorised by you. We will only ask for personal information when we truly need it to provide you with a service.  When we collect personal information, we may do so when you communicate or interact with us, such as when you engage with us via correspondence for purchase orders, requests for quotes, phone conversations and emails.

You are free to refuse our request for personal information, with the understanding that this may affect some of the services we can provide to you.

How we hold your personal information?

We will only collect and retain information for as long as necessary to provide you with any service you request. We keep your information safe by storing it securely to prevent unauthorised access, copying, theft or modification.  We will not share any personal identifying information publicly or with any third parties, except when required by government agencies who have the authority to request such information.

Continuing to use our website will be seen as acceptance of our practices around privacy and personal information.  You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong.  

Contact details

If you have any questions about this Privacy Policy, please contact us at:

Queenstown Engineering 2009 Limited

120 Glenda Drive



Alternatively, you can email us at or call us on +643 442 3036.